Privacy Policy

Privacy Policy – Yava Ayurveda

Last updated: February 17, 2026

Yava Ayurveda (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how your data is collected, used, and shared when you visit or make a purchase from our website.

By using our website, you agree to the practices described below.

1. Information We Collect

When you browse or place an order on our website, we may collect:

Personal Details
Name
Phone number
Email address
Billing and shipping address

Payment Information
Payments are processed securely through trusted payment gateways. We do not store full card or banking details on our servers.

Device and Usage Information
IP address
Browser type
Device information
Pages visited and actions on the site
Cookies and browsing behavior

Order Information
Products ordered
Order value
Delivery status
Returns or complaints

Marketing Preferences
Email or promotional communication preferences

This data is collected when you place an order, contact us, or browse our store.

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Provide customer support
Send order updates and confirmations
Improve website performance and user experience
Prevent fraud and misuse
Send promotional communication only if you have opted in
Comply with legal and tax requirements

3. Sharing of Information

We share your data only when required to operate our business, including:

Ecommerce platform providers (such as Shopify)
Payment gateways for secure transactions
Courier partners for order delivery
Service providers for analytics, email communication, and customer support
Legal authorities when required by law

We do not sell or rent customer data to third parties for marketing purposes.

4. Data Storage and Retention

Your data is stored securely through our platform and service providers. Information is retained only as long as necessary for:

Order fulfillment
Customer support
Legal and tax record keeping
Fraud prevention

5. Cookies and Tracking

We use cookies to enhance your browsing experience and improve website performance.

Cookies help with:
Checkout and login functionality
Website traffic analysis
Displaying relevant advertisements

You can disable cookies in your browser settings, though some features of the website may not function properly.

6. Your Rights

You may request to:

Access the personal data we hold about you
Correct inaccurate information
Stop receiving marketing communication
Request deletion of your data, subject to legal obligations

To make a request, please contact our support team.

7. Data Security

We use secure systems, encrypted connections, and trusted payment gateways to protect your information. While no online system is completely risk-free, we follow reasonable measures to safeguard your data.